Shipping Policy

Thank you for visiting and shopping at C-Lashes. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policies

Shipment processing time

All orders are processed within 2-5 business days as handmade products take longer to process. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.

 

Canada Shipping rates & delivery estimates 

 

Shipment method (all with tracking)

Estimated delivery time

Shipment cost

Free Standard

1-2 weeks due to COVID-19

Free on orders over $30

Expedited Parcel

1-2 weeks due to COVID-19

$8

Xpresspost

next day - 1 week due to COVID-19

$12

 

USA Shipping rates & delivery estimates 

 

Shipment method

Estimated delivery time

Shipment cost

Free Standard with Tracking

2-4 weeks due to COVID-19

Free on orders over $25

Standard Shipping No Tracking

3-7 weeks due to COVID-19

$5

Expedited Parcel With Tracking

2-4 weeks due to COVID-19

$8

 Xpresspost With Tracking

 1-3 weeks due to COVID-19

 $20

 

 

International Shipping rates & delivery estimates

 

Shipment method

Estimated delivery time

Shipment cost

Standard Shipping, Tracking

2-4 weeks due to COVID-19

$12

 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

If you chose a shipment method with tracking, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

C-Lashes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

C-Lashes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.